TripleThread
Oude Ebbingestraat 62
9712 HL Groningen
info@triple-thread.nl
Part of TripleThread B.V.
1.1 These General Terms and Conditions of Sale (hereinafter: Terms) apply to all offers, orders, and agreements from our webshop, to the exclusion of any other general terms and conditions.
1.2 Accepting an offer or placing an order implies that you accept the applicability of these Terms.
1.3 Deviations from these Terms are only valid if agreed upon in writing, in which case all other provisions remain in full force.
1.4 All rights and claims stipulated in these Terms and in any further agreements for the benefit of our webshop are likewise stipulated for the benefit of intermediaries and other third parties engaged by our webshop.
1.5 No rights can be derived from the colors shown on our websites. These images are representations of clothing, and colors may vary depending on computer screens. Our images serve only as an impression of the colors.
2.1 All offers from our webshop are non-binding, and our webshop expressly reserves the right to change prices, particularly when required by (legal) regulations.
2.2 An agreement is only established after your order has been accepted by our webshop. Our webshop is entitled to refuse orders or attach special conditions to the delivery unless explicitly stated otherwise. If an order is not accepted, our webshop will notify you within ten (10) working days after receipt of payment.
3.1 The prices stated for the products and services offered are in euros, excluding 21% VAT, handling and shipping costs, and any applicable taxes or charges, unless otherwise stated or agreed in writing.
3.2 Payment must be made without discount or set-off. Delivery of goods will only take place after the full invoice amount has been paid to the account number provided during the ordering process.
3.3 Payment may be made in the manner(s) indicated during the ordering process.
3.4 If the prices of the offered products and services increase between the time of the order and its execution, you have the right to cancel the order.
4.1 The delivery times provided by our webshop are indicative only. Exceeding any delivery period does not entitle you to compensation, nor to cancel or dissolve the agreement, unless the delay is such that you cannot reasonably be expected to maintain the agreement. In such a case, you are entitled to cancel or dissolve the order to the extent necessary.
4.2 Delivery of products takes place at the location and time when the products are ready for shipment to you. Delivery is made to the front door at ground level.
4.3 Force majeure situations arising from the inability of manufacturers or wholesalers to deliver cannot be recovered from our webshop.
5.1 Ownership of delivered products passes to you only when all amounts due under any agreement with our webshop have been paid in full. The risk regarding the products transfers to you at the time of delivery.
6.1 You are obliged to check upon delivery whether the products comply with the agreement. If not, you must notify our webshop as soon as possible and in any case within seven (7) working days after delivery, or as soon as reasonably possible, in writing and with reasons.
6.2 If it is demonstrated that the products do not comply with the agreement, our webshop has the option to replace the products upon return with new ones, or to refund the invoice value.
6.3 If, for any reason, you do not wish to keep a product, you have the right to return it to our webshop within seven (7) working days after delivery. Returns are only accepted if the product packaging is undamaged and any plastic seal on the packaging is unbroken. You are responsible for the return shipping costs.
6.4 Our products come with a manufacturer’s warranty in accordance with the supplier’s terms.
7.1 Our webshop is not liable for misunderstandings, mutilation, delays, or improper transmission of orders and communications resulting from the use of the internet or any other communication means between you and our webshop, or between our webshop and third parties, insofar as they relate to the relationship between you and our webshop, unless there is intent or gross negligence on the part of our webshop.
8.1 Without prejudice to its other rights, in case of force majeure our webshop has the right, at its own discretion, to suspend the execution of your order or to dissolve the agreement without judicial intervention by notifying you in writing, without being liable for any compensation, unless this would be unacceptable according to standards of reasonableness and fairness.
8.2 Force majeure means any failure that cannot be attributed to our webshop, as it is not due to its fault and is not for its account under the law, legal acts, or generally accepted practice.
9.1 If you provide our webshop with a written address, our webshop is entitled to send all orders to that address, unless you provide a different written address to which your orders should be sent.
9.2 If our webshop allows deviations from these Terms, whether tacitly or otherwise, for a short or longer period of time, this does not affect its right to demand immediate and strict compliance with these Terms. You cannot derive any rights from the fact that our webshop applies these Terms leniently.
9.3 If one or more provisions of these Terms or any other agreement with our webshop are in conflict with any applicable legal provision, the relevant provision will lapse and be replaced by a legally permissible provision determined by our webshop.
9.4 Our webshop is entitled to use third parties in the execution of your order(s).
10.1 All rights, obligations, offers, orders, and agreements to which these Terms apply, as well as these Terms themselves, are governed exclusively by Dutch law.
10.2 All disputes between parties will be submitted exclusively to the competent court in the Netherlands.
11.1 All rights, obligations, offers, orders, and agreements to which these Terms apply, as well as these Terms themselves, are governed exclusively by Dutch law.
11.2 Clothing may be returned; however, you must cover the return shipping costs.
11.3 Only unworn (and therefore unwashed) clothing can be returned. For example, you may exchange it for a different size.
11.4 Personalized clothing (with custom text or dates) is made especially for you and is therefore non-refundable.
11.5 Only returns that include the sender’s details and a note explaining the reason for the return will be processed.
